Frequently asked questions

FAQs

It does both! The mat gently warms cold food to perfect serving temperature and keeps hot dishes warm for hours. Many customers use it as a healthier microwave alternative that preserves taste and texture.
Thanks to the nano-coating, cleaning is effortless. Simply unplug the mat, let it cool, and wipe with a damp cloth. The water and oil-resistant surface ensures easy maintenance.
The mat offers 8 temperature settings from 104°F to 230°F, perfect for gentle warming or higher heat needs depending on your dishes.

Due to high demand we aim to dispatch the items within 2-3 Working days. The product should then arrive within 5-7 working days.