Frequently asked questions
FAQs
Does this reheat cold food or just keep hot food warm?
Does this reheat cold food or just keep hot food warm?
It does both! The mat gently warms cold food to perfect serving temperature and keeps hot dishes warm for hours. Many customers use it as a healthier microwave alternative that preserves taste and texture.
How do I clean the mat?
How do I clean the mat?
Thanks to the nano-coating, cleaning is effortless. Simply unplug the mat, let it cool, and wipe with a damp cloth. The water and oil-resistant surface ensures easy maintenance.
How hot does the warming mat get?
How hot does the warming mat get?
The mat offers 8 temperature settings from 104°F to 230°F, perfect for gentle warming or higher heat needs depending on your dishes.
How Long is the shipping?
How Long is the shipping?
Due to high demand we aim to dispatch the items within 2-3 Working days. The product should then arrive within 5-7 working days.